Discount Tire is a well-known brand that specializes in providing top-notch tire services to its valued customers. Established in 1960, the company has since grown to become the world's largest independent tire retailer with over 1,000 stores located across America. The brand is renowned for its excellent customer service, quality tire products, and affordable prices. Discount Tire has a team of highly skilled professionals who are dedicated to delivering exceptional tire services that meet the needs of their customers. With a wide range of tires to choose from, the brand caters to all types of vehicles, including cars, trucks, and SUVs. Their tire services include wheel alignments, tire rotations, flat repairs, and much more. Overall, Discount Tire continues to uphold its reputation as a leading tire retailer through its consistent delivery of exceptional tire services to its customers.
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Reviews
Went in without an appointment but was taken care of pretty quickly given there were 5 cars ahead of me. In and out in about an hour. If you are going to visit this location, I’d highly suggest an appointment. I got lucky given how busy they get sometimes. Also shoot your shot on the weekdays as they are typically lower wait times.
Staff were friendly and down to the point as well. Great work.
Women are notoriously preyed on when it comes to needing repairs or maintenance on their vehicles. Fortunately for me, I know a lot about cars and have a dad that knows even more since he was a mechanic for many years.
I came in a couple of weeks ago for a tire that kept dropping to 22-25 PSI. I brought it in for either a patch or replacement. Thankfully I had a warranty so it was replaced. However they did not put the cap back on my tire for the air. Why they even took that off to begin with, I have no idea.
Before that though, I also asked for a rotation. I was told my fronts are too far worn and cannot be rotated and MIGHT last until the end of the month. It would cost $399 for new front tires, and I’ve had these ones for less than a year. Then, I was told my lug nuts are swollen and asked if I wanted them replaced. I declined. They’re not swollen, they’re just dented from various idiots who can’t tighten them properly or from accidents in the past.
Ladies, please look at this picture of one of my front tires. This is not what a tire that needs full replacement looks like. The tread is fine, and the only wear and tear is on the corner of the tire. They still have a good amount of life in them and will be rotated to the back next week by someone more knowledgeable than this shop.
Thanks for your time, discount tire. Better luck scamming a female next time.
I had a terrible experience at this tire place. Despite having a flat tire and providing them with all the necessary details via mail, they refused to plug it. I had to go across the street to another place that efficiently plugged my tire. Disappointing service and lack of customer care. (Go to Firestone across the street)
Wow. I made an appointment, came in the office, was serviced within 5 minutes by Aaron who was great. I needed my tire flat issue resolved. Anthony serviced my car within 20 minutes, delivered it to me, thanked me for my business with a smile. I will definitely be back and tell others about the great customer service I received. Thank you
Walked in 7/14 with a tire I was hoping to repair. Turned out, I needed 4 new tires but didn’t have the funds at the moment. Cody at Discount tire went ABOVE AND BEYOND to make my experience positive. He was most helpful in getting me financed and having me back on the road with 4 new tires safely. I will be forever grateful to Cody. Discount tire has earned brand loyalty for my growing family. Thank you so so much.
Great customer service!!!! I appreciate the guy in the tire check area being very patient, checking all of my tires, and providing a great explanation of what was going on with one tire that kept looking air.
On first visit to get tire repaired, was refused because leak was on part of tire they would not patch.Went to independent tire repair shop.They plugged tire and after two days no leak.
Went back to discount tire to get rotation, they refused to rotate four tires...say could only rotate three tires. I am disappointed. I will starting looking for another tire dealer after foing business only with Discount for 15 years or more
Excellent service. I made an appointment and purchase online for two tires. There was a problem with the tires they had on hand and upgraded me to better tires. All staff were excellent. Highly recommend this location for prompt and professional service.
Location
7850 N Tryon St, Charlotte, NC 28262, United States
Hours
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Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 06:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 06:00 PM
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Saturday
08:00 AM - 05:00 PM
- Sunday Close